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Terms & Conditions

Prime Leather

1. Introduction

Welcome to Prime Leather. These Terms and Conditions govern your use of our website https://primeleather.uk and any purchases made through it. By using our website, you agree to be bound by these Terms and our related policies.

2. Eligibility

To make a purchase on our website, you must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. By placing an order, you confirm that you meet this requirement.

3. Pricing and Currency
  • All prices are listed in British pounds (GPB).
  • All prices are inclusive of VAT (Value Added Tax) at the applicable rate.
  • Prices are subject to change without notice.
4. Payment

We accept the following secure payment methods:

  • Visa
  • MasterCard
  • American Express
  • Maestro
  • PayPal
  • Apple Pay
  • Google Pay

All orders must be paid in full at the time of purchase. Orders will only be confirmed once payment has been successfully processed.

5. Shipping
  • We offer free shipping for all orders within United Kingdom.
  • Transit time is (4-6) Business Days (Monday to Friday)
    Handling time is (1-10) Business Days (Monday to Friday)
    Order cut-off time will be 5:00 PM UK (GMT+1).

  • Couriers include DHL, Fedex, and Skynet.
  • All shipping charges shown at checkout are final—no hidden fees.

Please refer to our Shipping Policy for more details.

6. Order Cancellations

If you wish to cancel your order, please contact us at sales@primeleather.uk within 24 hours of placing your order. After this period, your order may already be processed and shipped.

7. Returns and Exchanges
  • Returns and exchanges are accepted within 30 days of delivery.
  • Items must be in new and unused condition with all original packaging and tags.
  • Free return labels are available for download.
  • Exchanges are available for eligible items.

See our Return and Refund Policy for full terms.

8. Refunds
  • Refunds are issued within 7 business days of receiving returned items.
  • Refunds are credited to the original payment method.
  • No restocking fees apply.
9. Product Information and Availability

We make every effort to ensure all product details, prices, and images are accurate. However, we reserve the right to correct any errors and cancel or modify orders if needed.

All products are subject to availability.

10. Intellectual Property

All website content—including text, graphics, images, and logos—is the property of Prime Leather and is protected by intellectual property laws. Use without permission is prohibited.

11. Limitation of Liability

Prime Leather is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products. We do not guarantee uninterrupted access to our services.

12. Governing Law

These Terms are governed by the laws of United Kingdom. Any disputes will be handled exclusively in United Kingdom courts.

13. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised date. Continued use of the site after changes indicates your acceptance.

14. Contact Us

If you have any questions or concerns, feel free to reach out:

📧 sales@primeleather.uk
🌐 https://primeleather.uk

To make a purchase, users must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian. By placing an order, you confirm that:

  • The personal and payment information you provide is accurate and truthful.
  • You are authorized to use the payment method provided.
  • You will not engage in fraudulent or unlawful activity.
2. Product Descriptions and Availability

We strive to provide accurate product descriptions, pricing, and availability. However:

  • We do not guarantee that product images or descriptions are error-free or that colors displayed on your device will be exact.
  • We reserve the right to withdraw products or update listings without prior notice.
  • Your order is confirmed only after payment is processed.
3. Pricing and Payment

All prices are listed in united kingdom GBP (GBP) and include applicable taxes. We accept secure payment methods such as credit/debit cards and payment gateways. Full payment will be charged to your selected payment method.

We reserve the right to cancel orders if payment is not authorized or if fraud is suspected.

4. Order Acceptance & Cancellation

Once you place an order, we will send you an email to confirm your size. You must reply within 24 hours to proceed with the order. If you do not respond within this time frame, your order will still be processed, but you will not be eligible for a refund, return, or exchange.

We may reject or cancel your order for reasons including but not limited to:

  • Product unavailability
  • Incorrect pricing.
  • Suspected fraudulent activity

You can cancel your order within 24 hours of placing it, as long as it has not been shipped. After this period, cancellations may not be possible.

5. Shipping & Delivery

Please refer to our Shipping Policy for details on delivery methods, costs, and estimated timeframes.

While we do our best to ensure timely delivery, we are not responsible for delays caused by couriers, customs, or natural events.

Once your order ships, you will receive a confirmation email with a tracking number. If you have any issues with delivery, please contact the carrier directly.

Items will not be delivered on public holidays, and shipping timeframes are estimates, not guarantees.

Final Sale Items: Items purchased during sales are non-refundable or exchangeable unless out of stock.

6. Returns, Refunds & Exchanges

We accept returns and exchanges for items that are unused and in their original packaging within 5 days of delivery. Shipping charges and related expenses (such as customs fees) are non-refundable.

Returned items must be shipped at the customer’s expense. We recommend using a trackable shipping service for returns. All returns must be sent to the address provided by customer support.

Exchanges are limited to one per order. We are not responsible for duties, taxes, or additional fees on returned items.

7. Promotions and Discounts

Promotions and discounts are:

  • Valid only for the specified time.
  • Non-transferable and cannot be redeemed for cash.
  • Subject to early cancellation or modification without notice.

Only one promotional code may be used per order unless otherwise specified.

8. Intellectual Property Rights

All content on this website, including logos, text, images, videos, and designs, is owned by Prime Leather or its suppliers. Unauthorized use of any content is prohibited and may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law, Prime Leather is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of the website or products.
  • Losses from shipping delays or product unavailability.
  • Damages caused by misuse, wear and tear, or failure to follow care instructions.

Our liability is limited to the purchase price of the product in question.

10. Privacy & Security

We protect your personal information according to our Privacy Policy, which explains our data collection and security practices.

We use SSL encryption to secure your payment information during transactions.

11. Governing Law and Jurisdiction

The laws of the United Kingdom govern these Terms & Conditions. Any disputes will be resolved in the courts of United Kingdom, and by using the site, you consent to this jurisdiction.

12. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. All updates will be posted on this page. Your continued use of the site after changes have been made constitutes your acceptance of the updated terms.

By continuing to use our site and making purchases, you acknowledge that you have read, understood, and agreed to the above Terms & Conditions.